Updated Cancellation Policy as of March 13, 2024

Payments and cancellation

Updated cancellation Policy as of March 13, 2024

Payment

50% DEPOSIT: due within 2 business days to confirm the reservation

50% BALANCE: due 30 days prior to date of arrival

Cancellation & Refunds:

If the guest cancels 6 weeks or less prior to their date of arrival for any reason other than COVID-19 related restrictions,  personal reasons, medical reasons, weather, loss of employment, etc. the following applies.

More than 6 weeks prior to your arrival:
Deposit fully refundable less US$100.00USD service charge

6 weeks to 30 days before arrival date: Deposit 50% refundable with cancellation fee of $100.00USD

Reservation may be moved for a US$100 change fee depending on availability

30 days or less before arrival date: Full cost of reservation is non-refundable.

We highly recommend that guests purchase travel insurance.

COVID 19 CANCELLATION CRITERIA: 

No Airlines flying to Puerto Vallarta or from origin

US /Canadian Governments closes air travel to/from Puerto Vallarta

Mexican Government closes travel from US /Canada

Mexican Government closes travel within Mexico from State to State by air or driving